Part-Time Employment Program Manager (EPM) – Kentucky Expansion

About RISE Services

RISE Services is a private human services organization dedicated to helping individuals with disabilities obtain and maintain competitive, integrated employment. Through person-centered employment services, we support individuals in identifying career goals, securing meaningful employment, and achieving long-term success in their communities.

As RISE Services expands into Kentucky, we are seeking a motivated leader to help establish and grow services throughout Northeastern Kentucky. This position offers a unique opportunity to join a growing organization at the ground level and play a key role in shaping service delivery and team development within the region.

Growth Opportunity

This position is initially structured as a part-time role during the startup and expansion phase of services in Kentucky. As referrals, authorizations, and staffing increase, the position is expected to transition to full-time status within approximately 90 days, based on business needs and program growth.

Individuals who demonstrate strong leadership, operational excellence, and successful program development may be considered for future advancement opportunities, including senior management and regional leadership positions as RISE Services continues to expand.

Position Summary

The Employment Program Manager (EPM) is a working supervisor responsible for both direct employment service delivery and program oversight. During the initial startup phase, the EPM will focus on developing referral relationships, supporting individuals in achieving employment outcomes, and helping establish RISE Services' presence throughout Northeastern Kentucky.

The EPM maintains a direct service caseload while providing leadership, coaching, and support to Employment Specialists as the program grows. This position requires regular travel throughout the service area and extensive community engagement with employers, referral sources, and stakeholders.

This role is ideal for a self-starter who enjoys building programs, developing community partnerships, and helping individuals achieve meaningful employment outcomes.

Key Responsibilities

Program Development & Regional Growth

• Assist with the launch and expansion of supported employment services throughout Northeastern Kentucky

• Develop and maintain relationships with referral partners, vocational rehabilitation staff, employers, schools, and community organizations

• Identify opportunities to expand services and increase community awareness of RISE Services

• Support recruitment, onboarding, and development of Employment Specialists as the region grows

Direct Service Delivery

• Maintain a client caseload and provide direct Individual Supported Employment services

• Deliver job coaching, job development, employer engagement, and retention services

• Support individuals in achieving competitive, integrated employment outcomes

• Model best practices in person-centered employment services

Staff Leadership & Support

• Provide day-to-day guidance, coaching, and support to Employment Specialists

• Assist with staff onboarding, training, and performance development

• Ensure service continuity and client coverage within the region

• Serve as a resource for problem-solving and service delivery challenges

Documentation & Compliance

• Ensure services are delivered in accordance with authorizations, funding requirements, and agency standards

• Maintain accurate and timely documentation

• Monitor documentation quality and compliance

• Support audit readiness and quality assurance activities

Quality & Outcomes

• Monitor employment outcomes and service effectiveness

• Support continuous quality improvement efforts

• Implement strategies to improve placement and retention outcomes

• Promote accountability, professionalism, and person-centered practices

Qualifications

Required:

• Bachelor's degree in Human Services, Social Work, Counseling, Rehabilitation, Business, or a related field and at least three (3) years of experience in supported employment, vocational rehabilitation, workforce development, or human services

OR

• High school diploma/GED and at least seven (7) years of experience in supported employment, vocational rehabilitation, workforce development, or human services

Preferred:

• Supervisory, leadership, or mentoring experience

• Experience with Kentucky Vocational Rehabilitation or disability employment services

• Experience developing employer partnerships and community relationships

• Strong organizational and problem-solving skills

• Ability to work independently and help build a growing program

Additional Requirements

• Valid driver's license and reliable transportation

• Ability to travel throughout Northeastern Kentucky

• Ability and willingness to transport clients when needed (mileage reimbursement provided)

• Strong communication, leadership, and relationship-building skills

Why Join RISE Services?

• Opportunity to help launch and grow services in Kentucky

• Clear pathway to full-time employment based on program growth

• Potential for advancement into leadership and regional management roles

• Flexible schedule during startup phase

• Supportive leadership team committed to professional development

• Opportunity to make a meaningful impact in the lives of individuals with disabilities

Equal Employment Opportunity

RISE Services is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.